We have a team of well-trained and experienced customer service engineers, system analysts and document management services experts providing one-stop consultation service support for hardware, software, and network operations.

Professional Sales Representatives

Apart from solid sales experience, each sales representative needs to attend 6-week in-house professional training on consultation skills, service quality as well as product knowledge and to acquire MCP (Microsoft Certified Professional) qualification to ensure they have a essential degree of IT skills.

System Analysts

We have the largest team of system analysts in the field with concrete industry experience for excellent pre-sale and post-sale consultations.

Customer Service Engineers

Each customer is taken care by account designated customer service engineers who support customer’s document management solutions by keeping a close eye on customer business workflow.

Customer service engineers have 10 years of industry experience on average, armed with the following professional qualifications:

• CCNA (Cisco Certified Network Associate)
• CCNP (Cisco Certified Network Professional)
• MCDBA (Microsoft Certified Database Administrator)
• MCSA (Microsoft Certified System Analyst)
• MCSE (Microsoft Certified System Engineer)
• MCP (Microsoft Certified Professional)
• LPI Administrator (Linux Professional Institute)
• CDIA+ (Certified Document Imaging Architect)