Fuji Xerox is committed to creating value for customers with our team of skilful and dedicated customer champions. Our team cultivates an attitude of excellence in all service areas with an aim to deliver unbeatable value and services that customers really need.

Maximized Productivity

• Scheduled and on-demand on-site full-service maintenance to safeguard the performance of customer equipment, resolve complex technical problems in a timely manner

Customer Technology Investment Protection

• Exclusive "Total Satisfaction Guarantee" allows customers to replace an equipment at no charge, with an identical model or a machine with comparable features and capabilities

Service Quality Assurance

• Single number support hotline backed by well trained customer service executives and account dedicated technical professionals

Quality Parts and Consumables Support

• Spare parts and consumables support using only the highest quality genuine goods
  

Total Service Provider

• Installation of hardware/solutions, customer training, and ongoing support for Fuji Xerox products and equipment
• Third party equipment, server, solutions support on project basis