Country/Region: HONG KONG | Overseas
Looking Backward…
A year ago, Fuji Xerox (Hong Kong) Limited (FXHK) embarked on a new chapter in the journey towards a more environmentally friendly Asia by publishing its first ever Sustainability Report. In forecasting the next stage of data volume and distribution growth, the IDC Digital Universe Study of May 2010 estimated the amount of digital information created and replicated in a year would be 44 times as big as it was in 2009. As the world’s premier document management specialist, FXHK is committed to setting new benchmarks in the usage of Information and Communications Technology. In doing so, we are determined to evolve consumers from a box mentality to a solution perspective.As the Managing Director of FXHK, I am fully committed to using finite resources more environmentally-responsibly both personally and professionally. As we move towards this goal, I would like to extend my heartfelt thanks to the many stakeholders who have given us so much valuable feedback during the past 12 months. I am also delighted to announce that our “Triple Bottom Line” Corporate Social Responsibility (CSR) targets have all shown positive improvement. Specific examples include a 2.9% improvement of Gross Profit over Selling, General and Administrative Expenses (GP/SGA). We have also achieved a 8% reduction in Carbon Dioxide (CO2) emissions and upped Volunteering Hours by a phenomenal 20%. More encouragingly, the four coveted CSR awards we received in November 2010 all underline how highly our efforts are valued by the local community.
Sustainability Performance Highlights
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| NOTE: While not externally verified, the result shows consolidated business performance indicators that have been reported to our parent company after careful monitoring via internal controls. | NOTE: Includes electricity and energy consumption for our Hong Kong operations. |
We are particularly proud of the way we are maintaining sustainable growth in productivity and profitability despite facing tremendous challenges during the ongoing global changes. Our clear business direction in moving from a Colour to a Post-colour strategy with broader “Green”, “Solution” and “Services” focal points has established strong foundations for our future success. Our people also demonstrated our company’s impressive collective power during March 2011’s devastating Japan Earthquake. Fortunately, our colleagues in the areas destroyed by the tremors and after-shocks are all safe. We are now continuing to work closely with our colleagues at Fuji Xerox Company Limited (Fuji Xerox) in Japan towards rehabilitation while continuing reliable customer services.
TopAnd Forward…
Delivering on our parent group’s direction to “Go for the Next”, we are continuing to engage all stakeholders through our new Vision, Mission and Shared Values (VMV). The ultimate aim is to not only drive our business forward, but also reflect and refocus as we strive to sustain our market dominance for years to come. Globalisation and Localisation will, of course, be crucial to Sustainability. Key global changes include the already published ISO26000 and Global Reporting Initiative (GRI) guidelines 3.1. Local factors that are sure to have an impact include the current drafting of the Hong Kong Climate Change Strategy and Action Agenda as well as the upcoming Waste Electrical and Electronic Equipment (WEEE) legislation. I and my colleagues remain determined to cope with these changes by being more proactive when it comes to engaging stakeholders through continued membership in key CSR organisations such as the Hong Kong Council of Social Service, the Business Environment Council and the Hong Kong Productivity Council’s Green Manufacturing Network.As a group, we are also determined to adhere to the “Genko-Itchi” or “Unity of Words and Deeds” philosophy. To this end, we not only use our own products and services and verify improvements in-house, but also promptly share benefits generated with our customers. In doing so, we are not only enhancing short-term satisfaction but also building long-term trust. Coupled with stringent management of our product life cycles, supply chain, manufacturing and equipment both when in use and eventually disposed of, we are confident our approach to Sustainability is truly 360º. Ultimately, adding sustainable solutions at every step of our value chain is yet another way we are becoming clients’ “trusted partner”.
As a local businessman, I respectfully urge my counterparts at other companies to speed up the embedding of Sustainability and the demonstrating of more transparent CSR performance and reporting. With Hong Kong ranked last on a Corporate Sustainability listing of 26 key regions, I believe it is vital we not only thoroughly evaluate but also completely eradicate any negative impacts our operations are having on local communities. (Source: FTSE Group, April 2011).
Last but not least, it is essential that we all learn from and encourage each other to improve! I hope you can find time to read our Sustainability Report 2011 and the “Strong”, “Kind” and “Interesting” stories via which we are bringing alive our “Good Company” concept. I and my colleagues look forward to hearing your comments and to bringing you news of further progress in 2012 !
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